Frequently Asked Questions
Regarding Products Purchase
Yes, we have a 30-days money-back guarantee policy on all our products. So, if you are not satisfied with the performance of the tool, you can apply for a refund.
There might be many reasons for the product cancellation. If you are using a credit card and getting a ‘Credit Card Decline’, it means the problem is with the credit card details or from your bank side. Hence, to fix this issue, either contact credit card customer care or contact your bank.
No, all of our products come with a lifetime validity with a one-time payment. Therefore, we do not charge further amounts from your credit card.
After making the payment, you will get the confirmation message and product activation key within 15 minutes. Sometimes, the emails are sent to the spam folder. So, please check your mailbox spam. However, if you do not get the activation key, you can contact our sales team or support team for the same.
This message appears when your credit card is not applicable for international use. Therefore, we recommend you contact your bank for enabling an international payment facility on your credit card.
We provide you with the free demo version of every product. You can download it from the official website of DRS Softech for free. It allows you to evaluate the performance and features of products before making the payment.
Our website is secured by SSL certificate and products are genuine and verified. Therefore, we ensure safety of your personal data while using the tool.
After placing the order successfully, we cannot cancel that order. We recommend you to download the demo version of the software before making the purchase. However, you can check the refund policy for getting an idea about the reimbursement.
We support all types of cards like VISA, MasterCard, Credit Card, Debit Card, etc. along with the paypal payment option.
Yes, we provide technical support for both free and demo versions of our products.
You can contact us at support@data-recovery-solutions.com or directly initiate a chat with our technical support team from the official website for a fast response.
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Launch the trial version of the product and click on the Activation Key icon.
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Enter the required Order ID and Activation Key and click on the Online Activation button.
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